Success stories
People who made the move
No one can tell you what the opportunity is really like better than the franchisees already living it.
25+ CX Specialists
1,000+ businesses worked with
A national team behind every territory
Real stories from real franchisees
In conversation
Hear it from our franchisees
Different franchisees, different regions, and plenty of honest views. Why they joined, what they would tell anyone weighing it up, and what running a territory is really like.
In their words
What franchisees say
“
I feel confident that as a region I will succeed. There is a strong level of support and encouragement from Jonathan, the central team, and my regional colleagues to progress my business and develop as an individual.
Mel Evans
CX Director, South Wales
“
My feelings about insight6 are that I have a lot of time to develop myself, as well as a lot of time to help develop teams in different companies. Running workshops is probably my favourite thing to do.
Andy Gorman
CX Specialist, Liverpool
“
What I really like about insight6 is the people. We have a superb, hugely experienced group, but really diverse in their knowledge and expertise, and there is always someone you can learn from.
Chris Lowe
CX Specialist, Manchester, Leeds and West Yorkshire
“
insight6 is a supportive environment. It has been great stepping from corporate life into self-employment. The support is really good and the franchisor is incredibly helpful. I would thoroughly recommend joining.
Chris Cartledge
CX Specialist, North Yorkshire
“
I feel really positive about insight6. It is a great brand and the company is fantastic. I love that I have my own business, but also the security of other like-minded people in the network around me.
Paul Matthews (CCXP)
CX Specialist, Surrey and Sussex
“
insight6 is a great business to be part of. They are a unique customer experience consultancy, helping businesses evolve their client experience to attract and retain more customers through great insight.
Rhian Huxtable (CCXP)
CX Specialist, Devon and Cornwall
“
Go for it. It has been absolutely fantastic. We have been with insight6 for 10 years now and had a fantastic time. We have met great franchise owners and helped a multitude of clients improve their customer experience.
Richard Knight
CX Specialist, Dorset, Bath and Wiltshire
“
To anyone looking to buy an insight6 franchise: absolutely do it, you will not regret it. You totally reap the rewards, and the level of support I have found here is incomparable. I totally endorse it.
Robert Southall
CX Specialist, Worcestershire and Shropshire
“
I feel very positive about insight6. There is a lot of support and a great brand. We have a great offer for the marketplace, and a lot of opportunity around professional services and automotive.
Steve Dunn
CX Specialist, East Scotland
Case study
Meet Paul Matthews, insight6 top performer
The Sussex and Surrey CX Director who built his territory on reputation, referrals and long-term client relationships.
- Runs the Sussex and Surrey territory as his own business
- Grew through reputation, referrals and repeat work
- Values the freedom of running his own CX business
CX Specialists across the UK and Ireland
businesses worked with
mystery shops delivered
Your next step
Ready to run your own CX business
Start with a relaxed discovery call, or read the detail first. Either way, the next move is yours to make.
Register your interest
We will only use your details to talk to you about the franchise opportunity.
